The UK’s fastest-growing accessibility technology company.







December 2023




In 2023, Puma Private Equity deployed £7 million of equity into Transreport, the UK’s fastest-growing accessibility technology company. Its Passenger Assistance app has become one of the most recognised apps for arranging travel assistance.


About Transreport

Since its launch in May 2021, the Passenger Assistance technology, nominated for an Apple Design Award in the Inclusivity Category, has been downloaded over 100,000 times, facilitating millions of passenger journeys to date.

In a sign of the company’s ambition, Transreport is already collaborating with key organisations in public transportation sectors to improve travel accessibility for more disabled and older people throughout the UK and internationally. Including a successful partnership with leading Japanese rail operator Hankyu Corporation.

This funding announcement is the latest in a series of notable successes for Transreport, including growing its user base significantly and securing successful partnerships with the Rail Delivery Group in the UK. The investment will support the growth of its popular Passenger Assistance technology app as it seeks to expand the reach of the system to more users and wider modes of transport and industries.


This significant investment marks a key moment in the growth and history of Transreport and is a huge vote of confidence and trust from our investors, Puma Private Equity and Pembroke VCT, in our vision and ability to execute on our strategic plans. “These funds will accelerate our expansion into the aviation sector and continue supporting our entry into the Japanese market in partnership with Hankyu Corporation, Japan’s world-leading railway operator and most importantly provide a better experience for disabled and older people.

Jay Shen, Founder and CEO, Transreport


We have known Jay, Waleed and the Transreport team for several years now and are thrilled to be backing them on their next stage of growth. We were initially struck by their mission to transform the travel experience for older and disabled people, who have historically struggled to use public transport. “Following significant growth, they are now supporting the whole of the UK rail network and we have seen first-hand the significant benefits this is making to user’s everyday lives. Our investment highlights the strength of our belief in the Transreport team and its mission. “With the planned expansion into new territories and verticals, Transreport’s cutting-edge accessibility technology will reach a wider global audience whilst simultaneously creating operational efficiencies for the transport operators.

Mark Lyons, Investment Director, Puma Private Equity